Alissa Quart divides the world of journalism into two parts: lost media and found media. My first thought: OK, this might be a useful, if typical, way of thinking about the (overly) general camps in which journalists (and journalism educators) find themselves today. But then I reached this moment in her essay and recognized something familiar:
Beneath the immediate professional anxiety, what profoundly troubles the people of Lost Media is that we feel as if we are on the brink of losing our “imagined communities,” the term Benedict Anderson used to describe publics that came to be through the common, general, circulation-enhancing “national print-languages.”
Found Media, on the other hand, tends to be unafraid and assured. Its avatars believe in creative destruction and distributed networks.
One thing I have never done–and it seems odd that I haven’t done so–is attempt a comprehensive description of the “general” rhetorical situation of journalism. I’ve written about it many times in bits and pieces on Rhetorica, but I have yet to pull it together.
Quickly and simplistically, “rhetorical situation” is the term for all the discussable aspects of the exigence, delivery, and reception of a message.
Who is the audience for journalism, and what exigence prompts journalists to attempt to communicate with that audience? I would urge journalists to resist a common-sense answer, e.g. “We cover news for citizens because they need it to be self-governing,” or “We communicate with a general or national audience in order to facilitate a common national discussion of events.” There are many others. What I want to know is: What do these answers mean in terms of actual individuals and/or groups who would use journalism for some purpose?
There is no general audience; that’s always been a convenient fiction. It is a fiction that used to work (financially more than communicatively I suspect)–at least for a period of time, roughly the most of the 20th century.
While the tradition and myth of individualism is strong in America, individuals tend to identify with (multiple) groups. Groups help provide a context of experience within which we may understand the events of the world. Ideology is group created and individually experienced. This is why no general audience exists.
The so-called found media (e.g. network news and large circulation newspapers) could thrive speaking to a general audience largely because these businesses made enough money to produce comprehensive products. As corporate owners began demanding 20-plus percent profit margins, the money and time to reach a general or national audience disappeared (i.e. no money to produce a comprehensive product). That’s just one part of it. And I’m not suggesting the problems of the MSM can be reduced to high profit margins.
Now, enter a new medium. This new medium allows something never before possible on a grand scale: The internet allows the audience to talk back and, more importantly, to talk to each other. This technology is teaching Americans to expect to be able to talk back and talk to each other. And it’s cheap, even free. Homeless people have blogs.
So bye-bye, Miss American Pie.
Drove my chevy to the levee,
But the levee was dry.
And them good old boys were drinkin’ whiskey and rye
Singin’, “this’ll be the day that I die.
“this’ll be the day that I die.”
The day interactivity was born was the day the general audience died. The rhetoric scholar part of me is entirely comfortable with this. But the journalist part of me is hanging on, knuckles white-hot, as this ride goes screaming down the tracks. It’s exciting precisely because it’s new, fun, and scary.
The question the found media need to answer is: Who am I talking to, and why am I trying to talk to them? No common-sense answers allowed.